ALL – Accor Live Limitless
ALL – Accor Live Limitless is the free loyalty program of Accor. It covers more than 5,000 hotels worldwide, from budget brands like ibis to luxury names like Raffles and Fairmont. Most of my reviews are of Accor hotels, so this is the program behind everything on this blog.
How it works in a few lines
- You earn points and status. Every paid stay earns Reward points and Status points. Status points decide your level; Reward points can be spent on stays and other offers.
- Levels. The member levels run from Classic through Silver, Gold and Platinum up to Diamond. Higher levels bring more: bonus points, better room chances, late check-out, welcome gifts and, from the upper levels on, lounge access and breakfast at many hotels.
- It depends on the hotel. Many Accor hotels are run by franchise owners, so the same status can feel different from one hotel to the next. Upgrades depend on availability, and the perks vary by country.
What you earn per stay
How many points a night gives you depends on the brand and on your level. Accor counts the eligible spend, which means the room rate plus extras charged to the room, but without taxes. These are the points per €10 of eligible spend:
| Brand group | Status points | Reward points (Classic) | Reward points (Gold) | Reward points (Platinum) |
|---|---|---|---|---|
| Most brands, such as Sofitel, Pullman, MGallery, Novotel, Mercure, Swissôtel, 25hours, Tribe, SO/, Fairmont, Raffles | 25 | 25 | 37 | 44 |
| ibis, ibis Styles, Mama Shelter | 12.5 | 12.5 | 18.5 | 22 |
| Mantra, Adagio (not Adagio Access), Peppers, Art Series, BreakFree | 10 | 10 | 14.8 | 17.6 |
| Adagio Access, JO&JOE, Greet | 5 | 5 | 7.4 | 8.8 |
Your level only changes the Reward points: Silver adds about 24 percent, Gold about 48 percent, Platinum about 76 percent and Diamond 100 percent. Status points stay the same at every level. So a night at a Novotel earns twice the Status points of a night at an ibis, for the same price.
What I actually earned. I divide the points I got by the full amount I paid, and I scale it to €10 so you can compare it with the table:
| Brand group | Status points per €10 paid | Reward points per €10 paid (Gold, 2025) | Reward points per €10 paid (Platinum, 2024 and 2026) |
|---|---|---|---|
| Most brands | about 22 | about 33 | about 40 |
| ibis, ibis Styles, Mama Shelter | about 12 | about 17.5 | about 21.5 |
| Mantra, Adagio | about 9 | about 13 | about 16 |
My numbers are about 10 percent below the table. The reason is that I divide by everything on the bill, including taxes, city tax and breakfast, while the points are counted only on the eligible spend. That is also why single stays vary: a stay with breakfast, a high local tax or a tourist fee shows fewer points per euro than a plain room rate. In 2023 Gold added only about 24 percent to my Reward points, while in 2025 it added about 48 percent, so the rates change over the years. I note the points I earned and the ALL status I had at the time in every review.
That is all you need to start. The exact thresholds and benefits change from time to time, so check the current numbers on the official ALL page or in the guides below.
Why I collect
I don’t collect to get money back or to redeem points. Saving five euros on one night is not why I’m in the program.
I collect to make my stays better. A higher status means a better room, more service and a bit more luxury, and that makes a night more pleasant. I like the upper levels with lounges and small gifts. And I like it when the staff greet me personally, spoil me a little and surprise me with something extra. That is what the program is for me.
So on this blog I don’t measure ALL by points. I measure it by what it did for a stay: the upgrade, the welcome, the lounge, the small gift. I write that down in every review, and in the end I’ll put it together in one place.
Where to read the details
For the full mechanics, other people explain them better than I could. These are the guides I’d start with:
- How does the ALL Accor hotel loyalty scheme work? (Head for Points): a clear UK view of the tiers, earning and redemption, plus a second part on the best use of points.
- ALL – Accor Live Limitless: Full Review (Upgraded Points): earning, redemption and card partners from a US view.
- Guide to Accor Live Limitless Elite Status (One Mile at a Time): a critical look at the status levels and perks.
- Accor Live Limitless Elite Status (Prince of Travel): the Canadian view.
- Your guide to Accor Live Limitless (Executive Traveller): the Australian view, with details on the paid ALL Accor+ membership.
- Is ALL Accor+ Worth It? I Tested It at 15 Hotels (Upgraded Points): one writer’s experience with the paid membership at 15 hotels.
If you want to know why I chose Accor in the first place, read Accor & ALL. And for the hotels themselves, see my reviews and how I rate them.